Agency Citizen’s Charter

from    www.deped.gov.ph/about-deped/citizenscharter

Section 2 of the Republic Act (RA) 11032 otherwise known as the Ease of Doing Business and Efficient Government Service Delivery (EODB-EGSD) Act of 2018 states that:
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“It is hereby declared that the policy of the State to promote integrity, accountability, proper management of public affairs and public property as well as to establish effective practices, aimed at efficient turnaround of the delivery of government services and the prevention of graft and corruption in the government. Towards this end, the State shall maintain honesty and responsibility among its public officials and employees,  and shall take appropriate measures to promote transparency in each agency with regard to the manner of transacting with the public, which shall encompass a program for the adoption of simplified requirements and procedures that will reduce red tape and expedite business and nonbusiness related transactions in government.”
Section 6 of the Act stipulates that all government agencies shall set up their respective most current and updated service standards to be known as the Citizen’s Charter in the form of information billboards, which shall be posted at the most conspicuous place, in their respective websites and in the form of published materials such as handbook written either in English or Filipino, or in local dialect.

In strict adherence with Section 6 of RA 11032, the Department of Education established the following service standards or DepEd Citizen’s Charter:

The following manuals developed by the Anti-Red Tape Authority may also be used to guide the implementation of RA 11032 with the Department:

SDO Kabankalan City  Citizen's Charter  (Downloadable PDF)

​DEPED SDO Kabankalan City CITIZEN’S CHARTER

DEPED-DIVISION OFFICES AND SCHOOLS FRONTLINE SERVICES

  • Enrollment (Pre-School, Elementary and Secondary)
  • Recruitment, Evaluation, Selection, and Appointment for Teacher I Position in Public Elementary and Secondary Schools
  • Appointment and Promotion of other Teaching, Related Teaching, and Non-teaching Personnel
  • Selection, Promotion and Designation of Master Teachers
  • Selection, Promotion and Designation of School Heads
  • Payment of Salaries and Other Emoluments of Teachers and Employees of DepEd
  • Payment of Travel Expenses to DepEd Employees
  • Enrolment at the DepEd-Alternative Learning System
  • Provisions on Continuing Education-Accreditation and Equivalency System (A& E)
  • Provision of Special Education
  • Filing of Complaints/Appeals/Motion for Reconsideration

ENROLMENT   (PRE-SCHOOL, ELEMENTARY AND SECONDARY)

Who may avail of the service?
  1. Pre-School age – (5-6 years old)
  2. Elementary age – (6-11 years old)
  3. Secondary age – (11-15 years old)
 
Schedule of Availability of Service:
  1. Pre-School and Elementary: two (2) weeks before the start of the academic school year
  2. Secondary                   : April – May
Requirements for the Enrollee:
  1. Pre-School and Elementary
    1. Report card for Grade II – VI pupils / students
    2. Birth Certificate for Pre-School and Grade I pupils
  2. Secondary
    1. Birth Certificate for first year students
    2. Report card
    3. Certificate of good moral conduct
    4. 2 ID pictures for first year
  3. Transferees
    1. Certificate of good moral conduct
    2. Forms 137 and 138
    3. Reading ability assessment / Placement test
 
Duration: half day (Elementary and Secondary)

RECRUITMENT, EVALUATION, SELECTION AND APPOINTMENT OF TEACHER I POSITIONS IN PUBLIC ELEMENTARY AND SECONDARY SCHOOLS

Who may avail of the Service?

  • Applicants who hold a valid certificate of registration / professional license as a teacher from the Professional Regulation Commission (PRC) seeking to be appointed to a Teacher I position
  • Qualified applicant who is with a valid professional license issued by the Philippine Regulation Commission and who meets the requirements of the evaluation, selection applied by the School Division
  • Bonafide resident of a particular barangay, municipality, city or province for at least six months who declared himself/ herself as a resident of a particular barangay, municipality, city or province in the Personal Data Sheet
  • List of candidates who obtained an overall score of fifty (50) points and above based on the criteria provided in the hiring guidelines during the evaluation and screening by a School Division.
 
Fees: NONE
 
Schedule of Availability of Service:
 
            January 15 to March 15            Filing of application
            March 16-31                                     Interview of applicants
            April 1-15                                           Ranking of applicants
            April 16-30                                        Submission of rank List to the Schools Division Superintendent to be posted in conspicuous places
 
Requirements for Applicants:

  1. Application Letter
  2. CSC Form 212 (revised 2005) in 2 copies with the latest 2 x 2 ID Pictures
  3. Certified photocopy of the PRC Certificate of Registration / License
  4. Certified photocopy of ratings obtained in the Licensure Examination for Teachers/Professional Board Examination for Teacher
  5. Certified copies of Transcript of Records for baccalaureate course
  6. Voters ID
  7. Copies of the service record, performance rating and school clearance for those with teaching experience
  8. Certificates of specialized trainings, if any

APPOINTMENT AND PROMOTION OF OTHER TEACHING, RELATED TEACHING AND NON-TEACHING PERSONNEL​

Who may avail of the Service?

  • Guidance Coordinators and other teaching and related teaching personnel except School Heads, Principals and Head Teachers, and all Non-Teaching Group
 
Fees: NONE
 
Requirements for Applicants:

  1. Copies of performance ratings for the last three (3) ratings periods
  2. Certification of experience/s related to the position to be filled
  3. Certified Xerox copy of outstanding accomplishments
    • Outstanding employee award
    • Innovations
    • Publication / Authorship
    • Consultancy / Resource Speaker in Trainings / Seminars
  4. Certified Xerox copy of Transcript of Records
  5. Certificate of trainings in education
  6. Certificate of Specialized Training
  7. Certificate of Participation as Chairperson/Co-chair in technical / planning committee

SELECTION, PROMOTION AND DESIGNATION OF MASTER TEACHERS

Who may avail of the Service?

  • Those who are already teaching
  • Teachers providing special services with regular teaching load
  • Permanent teachers
 
Fees: NONE
Requirements for Applicants:
Master Teacher I
  1. Permanent Teacher
  2. Bachelor’s degree for teachers or its equivalent
  3. Very satisfactory performance rating for the last 2 years
  4. At least 3 years experience
  5. 25 points in Leadership potential/demonstration teacher on the district level + 15 points in leadership potential
Master Teacher II
  1. Master Teacher I for at least one year
  2. Very satisfactory rating as Master Teacher I
  3. Bachelor’s Degree for teachers or its equivalent as provided in the Magna Carta for Teachers plus completion of Academic Requirement for MA
  4. 30 points in Leadership potential and achievement on the Division Level plus 20 points in Leadership and Potential provided the activities have not been credited in an earlier promotion.

SELECTION, PROMOTION AND DESIGNATION OF SCHOOL HEADS

Who may avail of the Service?

  • All qualified candidates from within and outside the division where the vacancy exists.
 
Fees: NONE
 
Requirements for Applicants:
 
For Teacher-In-Charge
  1. Three years teaching experience
  2. Pass the screening process to be conducted by the Division Office
 
For Principal I
  1. Pass a qualifying test (PET)
  2. Experience for at least 5 years in aggregate as Head Teacher, Teacher-In-Charge, Master Teacher and Teacher III
  3. Very satisfactory performance rating for the last rating period prior to the screening
  4. Outstanding accomplishment
  5. Specialized training

PROVISION ON PAYMENT OF SALARIES AND OTHER EMOLUMENTS OF TEACHERS AND EMPLOYEES OF DEPED

Requirements: NONE
 
Service Schedule:
            Monday to Friday
            8:00am – 12:00nn
            1:00pm – 5:00pm

PROVISION ON PAYMENT OF TRAVEL EXPENSES TO DEPED EMPLOYEES

Requirements: NONE
 
Service Schedule:
            Monday to Friday
            8:00am – 12:00 nn
            1:00pm – 5:00pm

ENROLMENT AT THE DEPED – ALTERNATIVE LEARNING SYSTEM (ALS)

Who may avail of the service?
 
            Out-of-School Youth and Adults
 
Fees: Free of Charge
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PROVISIONS ON CONTINUING EDUCATION – ACCREDITATION AND EQUIVALENCY SYSTEM (A & E)

Who may avail of the service?
 
            Out-of-School Youth and Adults
 
Fees: Free of Charge
 
Service Schedule:
 
            Monday to Friday
            8:00am – 12:00nn
            1:00pm – 5:00pm
 
Requirements:
  • 1 x 1 colored ID picture (2 pcs)
  • Photocopy of Birth Certificate (BC) or Baptismal Certificate

PROVISION OF SPECIAL EDUCATION

Who may avail of the service?
 
            Differently-abled pupils/children with special needs
 
Fees: Free of Charge
 
Service Schedule:
 
            School year round
 
Requirements:
  • Birth Certificate
  • Referral from a Physician / Psychologist / School Head / CSWDO

Disclaimer: The information on this site is intended as a general reference for internal users. It is made available on the understanding that the Schools Division of Kabankalan City (SDOKC), as a result of providing this information, is not engaged in providing professional advice.